Privacy Policy
We value your privacy here at AncientKernelGentle
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we collect the information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.
For our corporate clients, we may gather additional business details such as company registration information, preferred delivery times, and budget constraints. This helps us tailor our service to fit your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate the site. We use this information to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.
We also use information to enhance our services and the overall website experience. This helps us determine which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
AncientKernelGentle is committed to protecting your privacy and does not sell your personal data to others. We disclose information only as needed to deliver our services or when required by law.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Security Measures for Data
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational controls to safeguard it. This involves safe storage of data, encrypted exchanges, and restricted access to personal information inside our organization.
Safe Data Storage
Personal data is kept in protected systems with access controls and ongoing security monitoring.
Data Encryption
Sensitive transmissions are encrypted to shield information during communication between your browser and our services.
Restricted Access
Only approved staff who require the data to deliver services can access customer information.
Although we deploy robust security measures, no online transmission method is perfectly secure. We continually update our security practices to defend against emerging threats.
Your Data Privacy Rights
You hold important rights over your personal data. In accordance with applicable laws, you may be able to access, amend, erase, or limit how we use your information.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as mandated by law.
Data Retention
We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Durations:
- Customer contact and order data: about three years after the last service interaction
- Payment transaction records: around seven years to meet tax and accounting needs
- Website analytics data: roughly two years and two months for analysis to improve services
- Marketing preferences: Until you opt out or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with the site. Cookies enable us to remember your preferences and assess site performance.
You can adjust cookie settings in your browser. However, turning off certain cookies may impact site functionality. For detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only AncientKernelGentle and our site. We are not responsible for the privacy practices of other sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date shown at the top of this policy.
We invite you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
AncientKernelGentle Privacy Team
123 Rose Ave, New York
New York, United States 10014
Email: [email protected]
Phone: +1 212-555-0110
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We strive to reply to all privacy inquiries within seven business days.